Privacy Policy

What information do we collect?

When you shop on this website we will ask you to submit personal information such as your name, email address, postal address and telephone number. This information is collected lawfully and in accordance with the Data Protection Act 1998.

 The Word Store London online shop operates an opt-in policy and we will not use your personal information without your permission.

 You are under no obligation to provide such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.

How is the information used?

We will only use the information you provide to process your order. You will also hear from us if you sign up to receive email newsletters with news, new products, offers and information on the palaces. This will only come from Word Store London, and only if you have indicated that you wish to receive these emails.

With whom is the information shared?

Word Store London online shop may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of Word Store London, the website or its visitors.

Our secure payment mechanism

We process all payments using Paypal. This system ensures that all sensitive information is stored on a heavily encrypted database and protected by multiple firewalls. We will take all reasonable care to keep your order secure, but in the absence of our sole negligence, we cannot be held liable for any loss you may suffer if a third party obtains unauthorized access to any of your data, including credit card details that you have provided.


This website may contain links to other websites. We cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our website and we recommend that you check the policy of each website you visit. 

In addition, if you linked to our website from a third party website, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party website and recommend that you check the policy of that third party website and contact its owner or operator if you have any concerns or questions.

Your acceptance of these terms

By using this website, you consent to the collection and use of this information by Word Store and to the Word Store Privacy Policy. If we change our Privacy Policy we will post these changes on this page. If the change in our Privacy Policy affects the use of your personal information, then we will use our best endeavours to contact you by email to seek your consent to the use.

Your rights

You have a legal right to a copy of all the personal information about you held by us. You also have a right to correct any errors in that information. As mentioned above, you have a right to request that we cease to use your personal information for direct marketing purposes. Please contact us with any questions, concerns or comments you have about these policies in any of the following ways: 

Write to us at:
 Word Store London Ltd, 36 Orford Road, London E17 9NJ